Your Privacy Matters

Privacy Policy

We take your privacy seriously. This policy explains how we collect, use, and protect your information.

Last Updated: November 24, 2025

At Media Share ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, company name, billing information
  • Social Media Credentials: OAuth tokens for connected social media accounts
  • Content Data: Posts, images, videos, and other content you publish through our platform
  • Communication Data: Messages you send to our support team

1.2 Automatically Collected Information

  • API Usage Data: API calls, endpoints accessed, request/response data, timestamps
  • Device Information: IP address, browser type, operating system
  • Cookies and Tracking: Session cookies, analytics cookies

2. How We Use Your Information

  • Provide, operate, and maintain our Service
  • Process and complete transactions
  • Authenticate social media accounts and publish content on your behalf
  • Send you technical notices, updates, security alerts
  • Respond to your comments, questions, and customer service requests
  • Analyze usage patterns to improve our Service
  • Detect, prevent, and address technical issues and fraudulent activity

3. Information Sharing

We may share your information with:

  • Social Media Platforms: We share content with platforms you've connected (Instagram, TikTok, YouTube, etc.)
  • Service Providers: Cloud hosting, payment processors, analytics providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT:

  • Sell your personal information to third parties
  • Share your OAuth tokens with anyone
  • Use your content for our own marketing without permission

4. Data Security

  • Encryption: All data in transit is encrypted using TLS 1.3
  • OAuth Security: Social media tokens are encrypted at rest and rotated regularly
  • Access Controls: Strict access controls and authentication for our systems
  • Regular Audits: Security assessments and penetration testing
  • Compliance: SOC 2 Type II certified, GDPR compliant

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your content and data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Revoke Access: Disconnect social media accounts at any time

6. Data Retention

  • Active Accounts: Data retained as long as your account is active
  • Deleted Accounts: Most data deleted within 30 days; some logs retained for 90 days for security
  • Backups: Backup data may persist for up to 180 days
  • Legal Obligations: Some data may be retained longer to comply with legal requirements

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@kabonshare.com